# MotherDuck Documentation - Troubleshooting

> Scoped MotherDuck documentation index for Troubleshooting. Use this before the root index when the user's question is clearly about this area.

- [Full scoped context](https://motherduck.com/docs/troubleshooting/llms-full.txt): Complete Markdown content for Troubleshooting.
- [Root documentation index](https://motherduck.com/docs/llms.txt): All MotherDuck documentation sections.

## Pages

- [Error messages](https://motherduck.com/docs/troubleshooting/error_messages): Common MotherDuck error messages and their solutions, including connection and configuration errors.
  - Sections: Connection errors
- [FAQ](https://motherduck.com/docs/troubleshooting/faq): Frequently asked questions about MotherDuck including DuckDB versions, connection methods, and common issues.
- [Uninstall the MotherDuck extension](https://motherduck.com/docs/troubleshooting/uninstall): Steps to completely remove the MotherDuck extension and related environment variables from your system.
- [Reinstall the MotherDuck extension](https://motherduck.com/docs/troubleshooting/reinstall-md-extension): Force reinstall the MotherDuck extension when experiencing connection or compatibility issues.
- [Install Let's Encrypt certificates on Windows](https://motherduck.com/docs/troubleshooting/windows-certs): Fix Let's Encrypt certificate trust issues on Windows that cause HTTP 400/500 connection errors.
- [Troubleshoot AWS S3 secrets](https://motherduck.com/docs/troubleshooting/aws-s3-secrets): Diagnose and fix AWS S3 credential issues including IAM policies, credential chains, and secret configuration.
  - Sections: Prerequisites, Verify secret access, Configure permissions in AWS, AWS credential chain, Common challenges, What's Next
- [Data access policy for support troubleshooting](https://motherduck.com/docs/troubleshooting/troubleshooting-access-policy): Policy details for when MotherDuck support accesses your account data during troubleshooting.
- [Contact support](https://motherduck.com/docs/troubleshooting/support): Contact MotherDuck support via Slack community or email for questions not covered in the FAQ.
- [MotherDuck version lifecycle schedules](https://motherduck.com/docs/troubleshooting/version-lifecycle-schedules): DuckDB and DuckLake version support schedules, end of life policies, and extended lifecycle support options.
  - Sections: Supported versions, Programmatic access, MotherDuck support lifecycle schedules, End of life (EOL) policy, MotherDuck extended lifecycle support add-on
- [Glossary](https://motherduck.com/docs/troubleshooting/glossary): Definitions of key terms and concepts used throughout the MotherDuck documentation.
  - Sections: MotherDuck architecture, Query execution, Data management, Identity and access, Connection modes, Storage and formats
- [Troubleshooting](https://motherduck.com/docs/troubleshooting): Troubleshooting