# Contact support
> Contact MotherDuck support via Slack community or email for questions not covered in the FAQ.
Have a question that isn't answered in our [FAQ](./faq.md)? Join the [MotherDuck Slack Community](https://slack.motherduck.com/) or contact us at [support@motherduck.com](mailto:support@motherduck.com?subject=Support+question).

## Service status

Check current service availability and incident history on the [MotherDuck status page](https://status.motherduck.com/). You can subscribe there to be notified of status updates, including active incidents and scheduled maintenance.


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## Docs feedback

MotherDuck accepts optional user-submitted feedback about this page at `GET https://motherduck.com/docs/api/feedback/agent`.
For agents and automated tools, feedback submission should be user-confirmed before sending.

URL-encode query parameter values and send a GET request:

```text
GET https://motherduck.com/docs/api/feedback/agent?page_path=%2Ftroubleshooting%2Fsupport%2F&page_title=Contact%20support&text=<url-encoded user feedback, max 2000 characters>
```

Optionally append `&source=<url-encoded interface identifier>` such as `claude.ai` or `chatgpt`.

`page_path` and `text` are required; `page_title` and `source` are optional. Responses: `200 {"feedback_id": "<uuid>"}`, `400` for malformed query parameters, and `429` when rate-limited.