Fast & Scalable Analytics Pipelines with MotherDuck & dltHubRegister for the webinar

Privacy Policy

CONTENT
  1. Personal Information We Collect
    • A. Personal Information You Provide to Us
    • B. Personal Information We Collect When You Use Our Website
  2. How We Use the Personal Information We Collect
  3. Legal Basis for Processing European Personal Information
  4. How We Disclose the Personal Information We Collect
    • Your Choices and Rights
    • Third Parties
    • Security
    • Children’s Privacy
    • International Visitors
  5. Retention of Personal Information
    • Changes to This Privacy Policy
    • Contact Information
Last Updated: 2025-01-31

MotherDuck Corporation (“MotherDuck”, “we”, “our”, and/or “us”) values the privacy of individuals who use our website, including https://motherduck.com/ and duckdbsnippets.com (our “Website”) or attend our events or conferences (our "Events").  This privacy policy (the “Privacy Policy”) explains how MotherDuck Corporation (“MotherDuck”, “we”, “our”, and/or “us”) collects, uses, and discloses personal information from users (“you” or “your”) of our website, including https://motherduck.com and https://duckdbsnippets.com (our “Website”) or attendees of our Events ("you" or "your").  By using our Website or attending our Events, you agree to the collection, use, disclosure, and procedures described in this Privacy Policy.  Beyond the Privacy Policy, your use of our Website is also subject to the published Terms of Use (motherduck.com) and Terms of Service (duckdbsnippets.com).

Personal Information We Collect


We may collect a variety of personal information from or about you or your devices from various sources, as described below. Where applicable, we indicate whether and why you must provide us with your personal information, as well as the consequences of failing to do so. If you do not provide your personal information when requested, you may not be able to use our Website or Events if that personal information is necessary to provide you with our Website or Events, or if we are legally required to collect it.

A. Personal Information You Provide to Us


  • Registration and Profile, and Other Information. When you sign up for an account or Event, we may ask you for your name, email address, and other information. If you sign up using a third-party account, we will also receive information from those third-party accounts such as your name, email, address, date of birth, and profile photo.
  • Communications. If you contact us directly, we may receive personal information about you. For example, when you contact us for more information about MotherDuck, we may receive your name, email address, the contents of a message or attachments that you may send to us, and other information you choose to provide. When you communicate with us online, third party vendors receive and store these communications on our behalf. If you subscribe to our newsletter, then we will collect certain information from you, such as your name, email address, and company name.
  • Prompts and Outputs. The Website allows you to submit text to the Website (“Prompts”), which generates responses based on your Prompts (“Outputs”). If you include personal information in your Prompts, we will collect that information, and that information may be reproduced in the Outputs.
  • Careers. If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience. You may also apply through LinkedIn. If you do so, we will collect the information you make available to us on LinkedIn.

B. Personal Information We Collect When You Use Our Website


  • Location Information. When you use our Website, we infer your general location information, for example, by using your internet protocol (IP) address.
  • Device Information. We receive information about the device and software you use to access our Website, including IP address, web browser type, and operating system version.
  • Usage Information. To help us understand how you use our Website and to help us improve it, we automatically receive information about your interactions with our Website like the pages or other content you view and the dates and times of your visits.
  • Information from Cookies and Similar Technologies. We and our third-party partners collect personal information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Website.

Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from our Website, you may not be able to utilize the features of our Website to their fullest potential.


How We Use the Personal Information We Collect


We use the personal information we collect:
  • To provide, maintain, improve, and enhance our Website and Events;
  • To understand and analyze how you use our Website and develop new products, services, features, and functionality;
  • To develop new products, services, features and functionality;
  • To communicate with you, provide you with updates and other information relating to our Website or Events, provide information that you request, respond to comments and questions, and otherwise provide customer support;
  • For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable, or otherwise of interest to you;
  • To facilitate the use and connection of third-party services or applications, such as AI-powered chatbots;
  • To generate deidentified or aggregated data for any lawful purpose;
  • To find and prevent fraud, and respond to trust and safety issues that may arise;
  • For compliance purposes, including enforcing our Terms of Use, Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
  • For other purposes for which we provide notice at the time the personal information is collected.


If you are located in the European Economic Area (“EEA”) or the United Kingdom (“UK”), we only process your personal information when we have a valid “legal basis,” including as set forth below.
  • Consent. We may process your personal information where you have consented to certain processing of your personal information.
  • Contractual Necessity. We may process your personal information where required to provide you with the Website and Events. For example, we may need to process your personal information to respond to your inquiries or requests.
  • Compliance with a Legal Obligation. We may process your personal information where we have a legal obligation to do so. For example, we may process your personal information to comply with tax, labor and accounting obligations.
  • Legitimate Interests. We may process your personal information where we or a third party have a legitimate interest in processing your personal information. Specifically, we have a legitimate interest in using your personal information for product development and internal analytics purposes, and otherwise to improve the safety, security, and performance of the Website. We only rely on our or a third party’s legitimate interests to process your personal information when these interests are not overridden by your rights and interests.

How We Disclose the Personal Information We Collect


  • Partners and Affiliates. We may disclose any information we receive to our partners (including Event sponsors), corporate affiliates, parents, or subsidiaries for any purpose described in this Privacy Policy.
  • Vendors and Service Providers. We may disclose any information we receive to vendors and service providers retained in connection with the provision of our Website, including AI-powered chatbot providers. These third-party chatbot providers receive the content of the messages you send and receive and information about those message, such as when it was sent or received.
  • Analytics Partners. We may use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn more about Google’s practices by visiting https://www.google.com/policies/privacy/partners/.
  • As Required by Law and Similar Disclosures. We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your personal information may occur if you post any objectionable content on or through our Website.
  • Merger, Sale, or Other Asset Transfers. We may transfer or disclose your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company, or we sell, liquidate, or transfer all or a portion of our assets.
  • Consent. We may also disclose personal information from or about you or your devices with your permission.


Your Choices and Rights


  • Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.
  • Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.
  • Access Personal Information about you, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information;
  • Request Correction of your personal information where it is inaccurate, incomplete or outdated. In some cases, we may provide self-service tools that enable you to update your personal information;
  • Request Deletion, Anonymization or Blocking of your personal information when processing is based on your consent or when processing is unnecessary, excessive or noncompliant;
  • Request Restriction of or Object to our processing of your personal information when processing is noncompliant;
  • Withdraw your Consent to our processing of your personal information. Please note that your withdrawal will only take effect for future processing and will not affect the lawfulness of processing before the withdrawal. If you refrain from providing personal information or withdraw your consent to processing, some features of our Website may not be available;
  • Request data portability and receive an electronic copy of personal information that you have provided to us;
  • Be informed about third parties with which your personal information has been shared; and
  • Request the review of decisions taken exclusively based on automated processing if these decisions could affect your data subject rights.

In addition, you have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place.
You may exercise these rights by contacting us using the contact details at the end of this Privacy Policy. Before fulfilling your request, we may ask you to provide reasonable information to verify your identity. Please note that there are exceptions and limitations to each of these rights.


Third Parties


Our Website may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.


Security


We make reasonable efforts to protect your personal information by using physical and electronic safeguards designed to improve the security of the personal information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your personal information.


Children’s Privacy


We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no parts of our Website are directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you may alert us at info@motherduck.com.


International Visitors


Our Website is hosted in the United States (“U.S.”) and intended for visitors located within the U.S. If you choose to use our Website from the EEA, the UK or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the U.S. for storage and processing. We may transfer personal information from the EEA or the UK to the U.S. and other third countries based on European Commission-approved or UK Government-approved Standard Contractual Clauses, or otherwise in accordance with applicable data protection laws. Also, we may transfer your personal information from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our Website. By providing any information, including personal information, on or through our Website, you consent to such transfer, storage, and processing. For more information about the tools that we use to transfer personal information, or to obtain a copy of the contractual safeguards we use for such transfers (if applicable), you can contact us as described below.


Retention of Personal Information


We store the personal information we collect as described in this Privacy Policy for as long as you use our Website, or as necessary to fulfill the purpose(s) for which it was collected, provide our Website, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.


Changes to This Privacy Policy


We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or disclose personal information previously collected from you through our Website, we will notify you through our Website, by email, or other communication.


Contact Information


MotherDuck is responsible and the data controller for processing your personal information. If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at:
EU residents: https://motherduck.gdprlocal.com/eu
UK residents: https://motherduck.gdprlocal.com/uk

USA residents:
Email:
info@motherduck.com

  • MotherDuck Corporation
  • 113 Cherry St
  • PMB 77153
  • Seattle, Washington 98104-2205